Imigomo Nemibandela

Kugcine ukubuyekezwa: 21 Agasti 2025
Inhlangano esemthethweni: BUS1.com Technology Motors L.L.C S.O.C (“BUS1.com”, “thina”, “thina”)
Ihhovisi elibhalisiwe: Office A-67, Hor Al Anz, Dubai, United Arab Emirates
I-imeyili: info@bus1.com
Inguqulo yesi-Arabhu iyatholakala ngesixhumanisi esingezansi ekhasini esithi “الشروط والأحكام (AR)”. Uma kunokungahambisani, inguqulo yesiNgisi iyona ebusayo (ngaphandle kwalapho umthetho wase Suid-Afrika udinga isi-Arabhu).

1) Ukwamukela Imigomo

Ngokungena ku- BUS1.com, dubai.bus1.com, noma ngokufaka ukubhukha no- BUS1.com, uyavuma le Migomo Nemibandela (“Imigomo”). Uma ungavumi, ungasebenzisi Amawebhusayithi noma Izinsizakalo zethu.

2) Singobani & Esikwenzayo

BUS1.com inikeza izinsizakalo zokuthutha abagibeli ezinelayisensi nezokuhamba e- Suid-Afrika (isb., ukudluliswa esikhumulweni sezindiza, uhambo ukusuka endaweni eyodwa ukuya kwenye, nokuqashwa kwasedolobheni ngamahora) kusetshenziswa izimoto zohlobo lwe-sedan, amaveni, amabhasi amancane namabhasi amakhulu asebenza ngaphansi kuka- BUS1.com kanye/noma osonkontileka abancane abanelayisensi.

Akuyona insizakalo yezimo eziphuthumayo. BUS1.com akuyona i-ambulensi, isevisi yabezimo eziphuthumayo, noma umhlinzeki wezokuthutha kwezimo eziphuthumayo. Ezimeni eziphuthumayo, shayela u-999 (Amaphoyisa ase Suid-Afrika) noma u-998 (I-ambulensi).

3) Ukufaneleka & Nezibopho Zekhasimende

• Kufanele ube neminyaka engu-18+ ukuze wenze ukubhukha futhi ungene esivumelwaneni no- BUS1.com.
• Ubophezelekile kulokhu: (a) izinombolo zabagibeli ezinembile, izidingo zezihlalo zezingane, kanye nezidingo ezikhethekile zokufinyeleleka; (b) ukuqinisekisa ukuthi abagibeli bafaka amabhande ezihlalo; (c) ukuthobela imithetho yendawo kanye nemithetho yendawo yomcimbi.

4) I-akhawunti, Ukubhukha & Izichibiyelo

• Iziteshi: amafomu ewebhusayithi, i-imeyili, i-WhatsApp, i-Telegram, izingcingo noma amapothali ozakwethu avunyiwe.
• Isikhathi sangaphambili: Ukubhukha okujwayelekile kudinga isaziso samahora angu-≥24. Izicelo zosuku olufanayo noma ze-<24h zincike ekutholakaleni nasekwengezweni kwemali (bheka §10).
• Izichibiyelo: Nikeza isaziso samahora angu-≥12. Izinguquko zesaziso esifushane zincike ekutholakaleni nasezinkokhelweni.
• Ukubhukha kochungechunge/kweqembu: Nikeza uhlu lwamagama okuhamba ≥24h ngaphambi kwesevisi; inani lokugcina labantu livalwa ≥12h ngaphambi kokulanda.

5) Ububanzi Besevisi & Izigaba Zezimoto

Izigaba ezivamile zifaka i-Luxury Sedan (S-Class), i-Business Sedan (5-Series / ES), i-Minivan (Hiace/Starex), i-Minibus (Coaster), ne-Coach (izihlalo ezingu-50). Uma isigaba esibhukhiwe singatholakali, sizonikeza isigaba esifanayo noma esiphezulu ngaphandle kwezindleko ezengeziwe; noma yikuphi ukwehliswa kwesigaba kuzokwenziwa kuphela ngemvume yakho futhi imali yokugibela ilungiswe ngokwesigaba esibhukhiwe.

6) Amanani, Izintela & Izinkokhiso Ezengeziwe (Ukucaca)

• Imali & ne-VAT: Wonke amanani aku-ZAR futhi awafaki i-VAT engu-5% ngaphandle uma kushiwo ngenye indlela.
• Izintengo eziyisisekelo: Njengoba kwazisiwe kuma-quotation noma emakhasini entengo afanele (ahambisana namashejuli ethu ashicilelwe ezokudluliselwa esikhumulweni sezindiza, ukuqashwa kwedolobha kwamahora angu-4 nawama-8).

• Izindleko zomgwaqo / i-Salik, izimali zokupaka esikhumulweni sezindiza/zetheminali, nokupaka okukhokhelwayo ngezindleko zangempela.
• Ukukwamukela nokukubingelela e-DXB noma kwamanye amatheminali (imali emisiwe ngokudlulisa ngakunye lapho kutholakala khona).
• Amanye amahora / isikhathi esengeziwe ngaphezu kwephakheji ebhukhiwe (kukhokhiswa ngehora ngalinye eliqaliwe ngokwesigaba).
• Izindleko ezengeziwe zesizini ematasa / zokubhuka ngomzuzu wokugcina (<3h) lapho kusebenza khona.
• Izimali zokuhlanza noma zomonakalo lapho imoto idinga ukuhlanzwa okukhethekile/ukulungiswa ngenxa yezenzo zabagibeli.
• Izilinganiso & nokusebenza kwazo: Izilinganiso ezibhaliwe zicacisa isikhathi sokusebenza kwazo; ngaphandle kwaleso sikhathi, amanani angashintsha.

7) Inkokhelo, Ama-invoyisi & Izimali Zokubambezeleka

• Izindlela: Samukela ukudluliselwa kwebhange lase- Suid-Afrika (ZAR) nezinkokhelo zekhadi ngomhlinzeki wokucubungula izinkokhelo ohambisana ne-PCI-DSS.
• Uhambo olukhokhelwe kusengaphambili: Izinkokhelo zekhadi eziku-inthanethi zikhokhiswa lapho ukubhuka sekuqinisekisiwe.
• Amakhasimende akhokhelwa nge-invoyisi: Ama-invoyisi ahlanganisiwe amasonto onke; izinsuku ezingama-30 kusukela osukwini lwe-invoyisi ngokudluliselwa ebhange ku-akhawunti yethu ye-ZAR (imininingwane iku-invoyisi).
• Inkokhelo ebambezelekile: Inzalo elula engu-1% ngenyanga kusukela osukwini lokukhokha kuze kukhokhwe. Singamisa izinsizakalo ngemva kwesaziso esibhaliwe sezinsuku eziyi-10 uma amabhalansi adlulelwe isikhathi esibekiwe esalokhu engakhokhiwe.

8) Ukukhansela, Ukungaveli & Ukubuyiselwa Kwezimali

• >Amahora angama-24 ngaphambi kokulanda: ukubuyiselwa ngo-100% kwenani lohambo (okukhokhwe kusengaphambili) noma akukho nkokhiso (nge-invoyisi).
• ≤24 amahora angu-24 kanye >12 amahora ngaphambi kokuthathwa: kukhokhiswa u-50% wentengo yohambo.
• Ukungabonakali komgibeli (umgibeli engekho phakathi nesikhathi somusa, §9): kukhokhiswa u-100% wentengo yohambo.
  Izimbuyiselo zezinkokhelo zekhadi zibuyiselwa endleleni yokukhokha yasekuqaleni. Izimbuyiselo zokudluliselwa ebhange zikhokhelwa ku-akhawunti yase Suid-Afrika oyikhethayo ngokubhala.

9) Isikhathi Sokulinda, Ukubambezeleka kanye Nezikhathi Zomusa

• Ukufika esikhumulweni sezindiza: imizuzu engu-30 mahhala kusukela ngesikhathi sokuma kwendiza/phansi noma sokufika; emva kwalokho kukhokhiswa izindleko ezijwayelekile zokulinda ngokwesigaba (ngawo wonke amaminithi angu-30 aqaliwe noma ngokwenqubomgomo yesigaba sakho).
• Amabhodlela/amaphoyinti: imizuzu engu-15 mahhala; emva kwalokho izindleko zokulinda ngokwesigaba.
• Izimoto ezishintshayo: Uma imoto yonakala, sithumela enye imoto phakathi nemizuzu engu-45 ezindaweni zasemadolobheni ase Johannesburg/Abu Dhabi (sizama konke okusemandleni ethu kwezinye izifundazwe).

10) Izicelo Zomzuzu Wokugcina kanye Nezikhathi Zesizini Ephakeme

Izicelo ezenziwe <3 amahora ngaphambi kokuthathwa, noma ngezikhathi zamasizini/imicimbi ephakeme, zincike ekutholakaleni futhi zingase zifake imali eyengeziwe (kuze kufike ku-+15%).

11) Ukuphepha, Izihlalo Zezingane & Nokufinyeleleka

• Amabhande ezihlalo: Ayimpoqo kubo bonke abagibeli; ukwenqaba ukubopha ibhande kungaholela ekwenqabelweni kwesevisi ngaphandle kwembuyiselo.
• Izinqamuleli zezingane: Ziyatholakala uma zicelwe kusenesikhathi; kufanele ucacise iminyaka/isisindo ukuze kufaniswe izihlalo ezifanele.
• Amahora omsebenzi: Imikhawulo yesikhathi somsebenzi womshayeli iyasebenza ngokomthetho we Suid-Afrika kanye nenqubomgomo yethu ye-HSE.
• Izinketho ezifinyeleleka kalula: Izimoto ezifinyeleleka ngesihlalo sabakhubazekile ziyatholakala uma ziceliwe (kunconywa isaziso sangaphambili).

12) Ukuziphatha Kwabagibeli & Izinto Ezingavunyelwe

• Akukho ukubhema, i-vaping, izinto ezingekho emthethweni, noma utshwala oluvuliwe lapho kunqatshelwe khona ngumthetho.
• Azikho izinto eziyingozi (isb., amathini egesi acindezelweyo, iziqhumane).
• Singase senqabe isevisi (ngokuphathwa okufanele kwenkokhiso/kwembuyiselo ngokwe-§8) uma ukuziphatha kungaphephile, kungekho emthethweni, noma kuhlukumeza.

13) Imithwalo & Impahla

• Imithwalo enengqondo ngokwesigaba ivunyelwe. Imithwalo emikhulu ngokweqile noma eyeqile kufanele imenyezelwe kusenesikhathi.
• Okulahlekile & Okutholakele: Bika izinto ku-info@bus1.com. Asinacala ngokulahleka kwezinto zomuntu siqu ngaphandle uma kubangelwe ubudedengu obufakazelwe.

14) Osonkontileka Abangaphansi

Singase sisebenzise kuphela osonkontileka abangaphansi abanelayisensi base- Suid-Afrika. BUS1.com usalokhu unesibopho esigcwele sokusebenza nokuhambisana nemithetho.

15) Ukutholakala Kwesevisi & Isikhathi Sokungasebenzi

Amasevisi ngokuvamile asebenza amahora angu-24/7 okudluliselwa esikhumulweni sezindiza kanye no-06:00–22:00 ekuqashweni kwasedolobheni (amahora angaphandle kwesikhathi ngokwesicelo). Singamisa amasevisi okwesikhashana ngenxa yokunakekela, ukuphepha, noma izizathu zomthetho.

16) Umshwalense, Isibopho & Nezaziso Zokuzikhulula

• Umshwalense: I-TPL yezimoto zokuhweba kanye nesibopho sabagibeli ngokomthetho wase- Suid-Afrika ; isinxephezelo sabasebenzi sabashayeli. Izitifiketi ziyatholakala uma ziceliwe.
• Umkhawulo ojwayelekile: Ngokwezinga elikhulu elivunyelwe ngumthetho, isibopho esihlanganisiwe sika- BUS1.com sezimangalo ezivela kusevisi sinqunyelwe ezinkokhelweni ezikhokhelwe uhambo (noma, kuma-akhawunti akhokhiswa nge-invoyisi, izinkokhelo ezikhokhwe ezinyangeni ezi-3 ngaphambi kwesimangalo).
• Akukho monakalo ongatheni ngokuqondile: Asinacala ngokulahlekelwa okungaqondile noma okulandelanayo (isb., izindiza eziphutshiwe, inzuzo elahlekile, ukulahlekelwa isithunzi).
• Okungafakiwe: Akukho lutho olukhipha isibopho ngokufa noma ukulimala komuntu okubangelwe ubudedengu, ukukhwabanisa, noma noma yisiphi isibopho esingenakukhishwa ngaphansi komthetho wase- Suid-Afrika .
• Umzila & Isikhathi Esilinganisiwe Sokufika: Ithrafikhi, ukuvalwa kwemigwaqo, kanye nesimo sezulu kungathinta imizila nezikhathi zokufika; ama-ETA ayizilinganiso kuphela.

17) Isimo Esingaphezu Kokulawula

Asinacala ngokubambezeleka noma ukwehluleka okubangelwe izehlakalo ezingaphezu kokulawula okunengqondo (isb., isimo sezulu esibi kakhulu, ukuvalwa okukhulu kwethrafikhi, izenzo zikahulumeni, iziteleka, ubhubhane). Sizokwazisa futhi siqalise kabusha ukusebenza ngokushesha.

18) Amaphromoshini, Amavawusha & Amakhredithi

Amaphromoshini namavawusha kungaphansi kwemigomo ethile exhunyaniswe nawo (ukufaneleka, izikhathi zokusebenza, ukungadluliseleki). Ukusetshenziswa ngokuhlukumeza noma ngobuqili kungaholela ekukhanselweni.

19) Impahla Yobuhlakani & Ukusetshenziswa KweSayithi

Konke okuqukethwe kumaSayithi ethu (umbhalo, imidwebo, amalogo) kuphethwe noma kunikezwe ilayisense ku BUS1.com futhi kuvikelwe ngumthetho. Awuvunyelwe ukukopisha, ukuguqula, noma ukuxhaphaza ngokohwebo okuqukethwe kweSayithi ngaphandle kwemvume ebhaliwe yangaphambilini. Ukuqoqa idatha okuzenzakalelayo, ukujula kwezixhumanisi okungagunyaziwe okudukisa abasebenzisi, noma ukuphazamisa ukusebenza kweSayithi akuvunyelwe.

20) Izixhumanisi & Amapulatifomu Ezinkampani Zangaphandle

AmaSayithi ethu angaxhumanisa kumapulatifomu ezinkampani zangaphandle (isb., amamephu, amasango okukhokha). Asinacala ngokuqukethwe kwawo noma izinqubo zawo. Ukusebenzisa kwakho izinsizakalo zezinkampani zangaphandle kungaphansi kwemigomo nezinqubomgomo zazo.

21) Ubumfihlo & Amakhukhi

Idatha yakho yomuntu siqu icutshungulwa ngokuhambisana ne-PDPL yase Suid-Afrika kanye neNqubomgomo yethu Yobumfihlo (bheka isixhumanisi esithi “Inqubomgomo Yobumfihlo” ezansi kwekhasi).

• Amakhukhi angabalulekile/ukuhlaziya/amaphikseli ezikhangiso asetshenziswa kuphela ngemva kwemvume ecacile ngebhanela lethu lamakhukhi.
• Ukusebenzisa kwethu ulwazi olutholwe kuma-Google API kuhambisana ne-Google API Services User Data Policy, okuhlanganisa nezimfuneko ze-Limited Use.

22) Izikhalazo & Ukusekelwa Kwamakhasimende

Sihlose ukuxazulula izinkinga ngokushesha. Sicela ubhalele ku-info@bus1.com nereferensi yokubhuka, usuku, nemininingwane. Sivame ukuphendula zingakapheli izinsuku zokusebenza ezi-3 futhi sihlose ukuxazulula zingakapheli izinsuku zokusebenza ezi-10.

23) Umthetho Obusayo & Ukuxazululwa Kwezingxabano

La Migomo ilawulwa yimithetho ye-DIFC. Noma iyiphi ingxabano engenakuxazululwa ngokuthula zingakapheli izinsuku ezingama-20 izoxazululwa ngokuphelele ngaphansi kweMithetho ye-DIAC. Indawo: DIFC. Ulimi: IsiNgisi.

24) Izinguquko Kule Migomo

Singabuyekeza le Migomo ngezikhathi ezithile. Usuku lokuqala ukusebenza luvela phezulu. Izinguquko ezibalulekile zizogqanyiswa kuSayithi. Ukuqhubeka nokusebenzisa ngemva kwezinguquko kusho ukwamukela.

25) Oxhumana Naye

BUS1.com Technology Motors L.L.C S.O.C
Office A-67, Hor Al Anz, Dubai, United Arab Emirates
Imeyili: info@bus1.com

Imigomo Nemibandela

Igcine ukubuyekezwa: 21 Agasti 2025
Ibhizinisi elisemthethweni: Bus1 Technology Motors L.L.C. (lapha ngemva kwalokhu kubizwa ngokuthi "Bus1", "thina")
Ihhovisi elibhalisiwe: Office A-67, Hor Al Anz, Dubai, United Arab Emirates
I-imeyili: info@bus1.com
Inguqulo yesi-Arabhu iyatholakala ngesixhumanisi esingezansi kwekhasi esithi "Imigomo Nemibandela (AR)". Uma
kunokungqubuzana, inguqulo yesiNgisi iyona ezosebenza (ngaphandle kwezimo lapho umthetho wase-United Arab Emirates
ufuna ukusetshenziswa kolimi lwesi-Arabhu).

1) Ukwamukela imigomo

Ngokungena ku- BUS1.com noma ku-dubai.bus1.com noma ngokubhukha no- BUS1.com, uyavuma kule
migomo nemibandela ("imigomo"). Uma ungavumelani nayo, sicela ungasebenzisi amasayithi ethu noma izinsiza zethu.

2) Singobani nokuthi senzani

BUS1.com inikeza izinsiza zokuthutha abagibeli nezinsiza zokuhamba ezigunyaziwe e-United Arab Emirates (njenge
zinsiza zokuthutha eziya futhi ezibuya esikhumulweni sezindiza, uhambo oluqondile, nokuqashwa kwasemadolobheni ngehora) kusetshenziswa izimoto
ezinjenge-sedan, amaveni amancane, amabhasi, namakhoshi aqhutshwa yi- BUS1.com kanye/noma osonkontileka abangaphansi
abagunyaziwe.

Akusilo isevisi yezimo eziphuthumayo. BUS1.com akuyona i-ambulensi, umelaphi wezimo eziphuthumayo, noma umhlinzeki wezinsiza zokuthutha ezimweni
eziphuthumayo. Ezimweni eziphuthumayo, shayela ku-999 (Amaphoyisa ase-Emirates) noma ku-998 (i-ambulensi).

3) Ukufaneleka nezibopho zeklayenti

• Kufanele ube neminyaka engu-18 noma ngaphezulu ukuze wenze ukubhuka futhi ungene esivumelwaneni no BUS1.com.
• Unesibopho salokhu: (a) ukunemba kwenani labagibeli, izidingo zezihlalo zezingane, kanye nezimfuneko zokufinyeleleka
  ezikhethekile; (b) ukuqinisekisa ukuthi abagibeli bafake amabhande okuphepha; (c) ukuhambisana nemithetho yendawo kanye nemithetho yesiza.

4) I-akhawunti, ukubhuka, nezinguquko

• Iziteshi: amafomu ewebhusayithi, i-imeyili, i-WhatsApp, i-Telegram, izingcingo zocingo, noma
  amaphothali ozakwethu abagunyaziwe.
• Isikhathi sokulethwa: ukubhuka okujwayelekile kudinga isaziso samahora angu-24 noma ngaphezulu. Izicelo ezenziwa ngosuku olufanayo
  noma ngaphansi kwamahora angu-24 zincike ekutholakaleni nasezinkokhelweni ezengeziwe (bheka isigaba 10).
• Izinguquko: sicela unikeze isaziso samahora angu-12 noma ngaphezulu. Noma yiziphi izinguquko ezenziwa ngesikhathi esifushane
  zincike ekutholakaleni nasezinkokhelweni.
• Ukubhuka kwamaqembu/uchungechunge: sicela uthumele uhlu lwamagama ohambo okungenani amahora angu-24 ngaphambi kwesikhathi
  senkonzo; futhi inani lokugcina labagibeli livalwa okungenani amahora angu-12 ngaphambi kwesikhathi sokulanda.

5) Ububanzi benkonzo nezigaba zezimoto

Izigaba ezijwayelekile zihlanganisa izimoto zesedan zikanokusho (iKlasi S), nezimoto zesedan zebhizinisi (iKlasi 5/ES),
amaveni amancane (Hiace/Starex), amabhasi amancane (Coaster), namabhasi ezokuvakasha (abagibeli abangu-50). Uma
isigaba esibhukiwe singatholakali, sizohlinzeka ngesigaba esifanayo noma esiphezulu ngaphandle kwanoma yiziphi izindleko ezengeziwe; noma yikuphi ukwehliselwa
kwesigaba kwenziwa kuphela ngemvume yenu nangokulungiswa kwemali yokugibela ukuze ihambisane nesigaba esibhukiwe.

6) Amanani, intela, nezimali ezengeziwe (ukusobala)

• Imali ne-VAT: Wonke amanani aku-AED futhi awafaki i-VAT
  ngo-5% ngaphandle uma kushiwo okunye.
• Amanani ayisisekelo: Njengoba kukhonjisiwe kuzinhlinzeko zamanani noma emakhasini entengo ahlobene (ngokuvumelana
  namathebula ethu amenyezelwe ezinsizeni zokuthutha eziya nokubuya esikhumulweni sezindiza, nokuqashwa kwezimoto ngaphakathi kwedolobha amahora angu-4
  namahora angu-8).
• Okungezwa okungenzeka kufakwe:
  Izimali zomgwaqo/Salik, izimali zokupaka/iziteshi zabagibeli esikhumulweni sezindiza, nezimali zokupaka
  okukhokhelwayo.
• Isevisi yokwamukela nokubingelela e-Dubai International Airport noma kwezinye iziteshi zabagibeli (imali engaguquki kusevisi ngayinye
  yokuthutha lapho itholakala).
• Amahora engeziwe/umsebenzi owengeziwe ngemva kokuphela kwephakheji ebhukiwe (kubalwa ngehora ngalinye eliqalile kusigaba ngasinye).
• Izimali ezengeziwe zesizini ephithizelayo/zokubhuka ngomzuzu wokugcina (ngaphansi kwamahora angu-3) uma kudingeka.
• Izimali zokuhlanza noma zomonakalo uma imoto idinga ukuhlanzwa/ukulungiswa okukhethekile ngenxa yokuziphatha kwabagibeli.
• Izinhlawulo zamanani nokusebenza kwazo: Izinhlawulo zamanani ezibhaliwe zisho isikhathi sokusebenza; futhi ngaphandle kwalesi sikhathi, amanani angase
  ashintshe.

7) Inkokhelo, ama-invoyisi, nezimali zokubambezeleka

• Izindlela: Samukela ukudluliselwa kwebhange ngaphakathi kwe-UAE (AED) kanye nokukhokha
  ngamakhadi ngomphrosesa wokukhokha ohambisana namazinga e-PCI-DSS.
• Uhambo olukhokhelwe kusengaphambili: Imali ikhokhiswa ezinkokhelweni zamakhadi e-elekthronikhi lapho ukubhukha kuqinisekiswa.
• Kumakhasimende akhishelwe ama-invoyisi: ama-invoyisi ahlanganisiwe eviki; net 30 izinsuku kusukela osukwini lwe-invoyisi nge
  ukudluliselwa ebhange ku-akhawunti yethu ye-AED (imininingwane iku-invoyisi).
• Inkokhelo ebambezelekile: inzalo elula engu-1% ngenyanga kusukela osukwini lokufaneleka kuze kukhokhwe. Sinelungelo lokumisa izinsiza ngemva kwe
  saziso esibhaliwe sangaphambili sezinsuku eziyishumi uma amabhalansi asele engakhokhiwe.

8) Ukukhansela, ukungaveli, nokubuyiselwa kwemali

• Ngaphambi kwamahora angu-24 noma ngaphezulu ngaphambi kwesikhathi sokulanda: ukubuyiselwa u-100% wentengo yohambo (ukukhokha kusengaphambili) noma ngaphandle kwe
  zimali (i-invoyisi).
• Ngaphambi kwamahora angu-24 noma ngaphezulu ngaphambi kwesikhathi sokulanda: kudonswa u-50% wentengo yohambo.
• Ukungaveli (umgibeli engafiki phakathi nesikhathi somusa, isigaba 9): kudonswa u-100% wentengo yohambo.

Izimbuyiselo zezinkokhelo zamakhadi zibuyiselwa endleleni yokuqala yokukhokha. Izimbuyiselo zokudluliselwa ebhange zikhokhwa ku-akhawunti ese-United Arab Emirates oyichaza ngokubhala.

9) Isikhathi sokulinda, ukubambezeleka nezikhathi zesihle

• Ukufika esikhumulweni sezindiza: imizuzu engu-30 yamahhala kusukela ngesikhathi sokulinda/sokufika; emva kwalokho kusetshenziswa izimali ezijwayelekile zokulinda ngesigaba ngasinye (kuyo yonke imizuzu engu-30 eqalayo noma ngenqubomgomo ngayinye yokuhamba ekhethekile yesigaba sakho).
• Amahhotela/izindawo: imizuzu engu-15 yamahhala; emva kwalokho kusetshenziswa izimali zokulinda ngesigaba ngasinye
• Izimoto ezibambelayo: uma noma iyiphi imoto iphazamiseka, sithumela enye phakathi nemizuzu engu-45 ezindaweni zasemadolobheni zaseDubai/Abu Dhabi (senza konke okusemandleni ethu kwamanye ama-Emirates).

10) Izicelo zomzuzu wokugcina nesikhathi sokuminyana

Izicelo ezifakwa kungakapheli amahora angu-3 ngaphambi kwesikhathi sokulanda, noma phakathi nezikhathi zokuminyana/imicimbi, zincike ekutholakaleni futhi kungase kufakwe izimali ezengeziwe (kuze kufike ku-15%).

11) Ukuphepha, izihlalo zezingane, nokufinyeleleka kalula

• Amabhande okuphepha: ayimpoqo kubo bonke abagibeli; ukwenqaba ukuwabopha kungaholela ekwenqatshweni kwesevisi ngaphandle kokubuyiselwa imali.
• Izihlalo zezingane: ziyatholakala uma zicelwe kusenesikhathi; kufanele kucaciswe ubudala/isisindo esifanele izihlalo.
• Amahora okusebenza: imikhawulo yesikhathi sokusebenza komshayeli iyasebenza ngokuhambisana nemithethonqubo ye-UAE kanye nenqubomgomo yethu yezeMpilo, Ukuphepha, neMvelo.
• Izinketho ezifinyelelelekayo: izimoto ezilungele izihlalo zabakhubazekile ziyatholakala uma ziceliwe (kunconywa ukwazisa kusenesikhathi).

12) Ukuziphatha kwabagibeli nezinto ezinqatshelwe

• Ukubhema, ugwayi we-elekthronikhi, izinto ezingekho emthethweni, noma iziphuzo ezidakayo ezingamenyezelwanga akuvunyelwe lapho lokho kwenqatshelwe ngumthetho.
• Akuvunyelwe ukuthwala izinto eziyingozi (njengeziqukathi zegesi ecindezelwe neziqhumane).
• Sinelungelo lokwenqaba isevisi (ngokucabangela izimali/ukubuyiselwa kwemali ngokwesigaba 8) uma ukuziphatha kungaphephile, kungemthetho, noma kuhlukumezayo.

13) Imithwalo nempahla

• Kuvunyelwe imithwalo enengqondo esigabeni ngasinye. Imithwalo emikhulu noma eyeqile kufanele imenyezelwe kusenesikhathi.
• Okulahlekile nokutholiwe: bika izinto ezilahlekile ku info@bus1.com. Asithwali umthwalo wokulahleka kwezinto zomuntu siqu ngaphandle uma imbangela bekungubudedengu obufakazelwe.

14)Osonkontileka abancane

Sivunyelwe ukusebenzisa osonkontileka abancane abanemvume e-United Arab Emirates kuphela. BUS1.com ithwala umthwalo ophelele wokusebenza nokuthobela.

15)Ukutholakala kwesevisi nesikhathi sokungasebenzi

Amasevisi ngokuvamile asebenza amahora angu-24 ngosuku, izinsuku ezingu-7 ngesonto kusevisi yokuthutha esuka futhi eya esikhumulweni sezindiza, futhi kusukela ngo-6:00 ekuseni kuya ku-10:00 ebusuku kusevisi yokuqasha ngaphakathi kwedolobha (ngaphandle kwamahora okusebenza uma kuceliwe). Singamisa amasevisi okwesikhashana ngenxa yezizathu zokulungisa, ukuphepha, noma zomthetho.

16) Umshwalense, isikweletu, nokuzikhulula esikweletini

• Umshwalense: Umshwalense wezimoto zezentengiselwano (TPL) nesikweletu sabagibeli ngokuhambisana nomthetho wase-UAE; kanye nesinxephezelo sabasebenzi sabashayeli. Izitifiketi ziyatholakala uma ziceliwe.
• Imikhawulo ejwayelekile: Ngokwezinga eliphezulu elivunyelwe ngumthetho, isikweletu esiphelele se BUS1.com mayelana nezimangalo ezivela kunoma iyiphi isevisi sinqunyelwe ezinkokhelweni ezikhokhelwe uhambo (noma, kuma-akhawunti akhokhiswa kamuva, izinkokhelo ezikhokhwe ezinyangeni ezintathu ezandulele isimangalo).
• Ayikho imonakalo engaqondile: Asithwali isikweletu sokulahlekelwa okungaqondile noma okulandelanayo (isb.: izindiza eziphuthelwe, inzuzo elahlekile, ukulahleka kwesithunzi).
• Okukhishiwe: Akukho lutho olukhupha isikweletu ngokufa noma ukulimala komuntu okubangelwe ubudedengu noma inkohliso noma noma yisiphi isikweletu esingenakukhishwa ngaphansi komthetho wase-UAE.
• Umzila nesikhathi sokufika esilindelwe: Ithrafikhi, ukuvalwa kwemigwaqo, nesimo sezulu kungathinta imizila nezikhathi zokufika; futhi isikhathi sokufika esilindelwe siyizilinganiso kuphela.

17) Izimo eziphoqayo

Asithwali isikweletu nganoma yikuphi ukubambezeleka noma ukwehluleka okubangelwa izehlakalo ezingaphandle kokulawula okunengqondo (isb.: isimo sezulu esibi kakhulu, noma ukuvalwa okukhulu kwethrafikhi, noma izinyathelo zikahulumeni, noma iziteleka, noma ubhubhane). Sizokwazisa futhi siqale kabusha ukusebenza ngokushesha.

18) Iziphromoshini, amavawusha, namakhredithi

Iziphromoshini namavawusha kungaphansi kwemibandela ethile ebikiwe (ukufaneleka, isikhathi sokusebenza, nokungadluliseki). Ukusetshenziswa kabi noma ngokukhohlisa kungaholela ekukhanselweni.

19) Impahla yobuhlakani nokusetshenziswa kwesayithi

Konke okuqukethwe kumasayithi ethu (imibhalo, imidwebo, amalogo) kungokwenkampani BUS1.com noma kunelayisensi yayo, futhi kuvikelwe ngumthetho. Awuvunyelwe ukukopisha okuqukethwe kwesayithi, ukukuguqula, noma ukukusebenzisa kwezentengiselwano ngaphandle kwemvume ebhaliwe kusengaphambili. Akuvunyelwe ukukhishwa kwedatha okuzenzakalelayo, noma ukwakha izixhumanisi ezijulile ezingagunyaziwe ezidukisa abasebenzisi, noma ukuphazamisa ukusebenza kwesayithi

20) Izixhumanisi nezinkundla zabantu besithathu

Amasayithi ethu angase axhunywe ezinkundleni zabantu besithathu (njengamamephu, namasango okukhokha). Asinacala ngokuqukethwe kwazo noma ngemikhuba yazo. Ukusebenzisa kwakho izinsiza zabantu besithathu kulawulwa yimigomo nezinqubomgomo zabo.

21) Ubumfihlo namakhukhi

Imininingwane yakho yomuntu siqu icutshungulwa ngokuhambisana noMthetho Wokuvikelwa Kwemininingwane Yomuntu Siqu wase-United Arab Emirates kanye neNqubomgomo yethu Yobumfihlo (bheka isixhumanisi esithi "Inqubomgomo Yobumfihlo" esezansi kwekhasi).

• Amakhukhi/ukuhlaziya/amaphikseli ezikhangiso angabalulekile awasetshenziswa ngaphandle kokuthola imvume ecacile ngebhanela lethu lamakhukhi.
• Ukusebenzisa kwethu ulwazi oluvela kuma-Google APIs kuhambisana ne-Google API Services User Data Policy, kuhlanganise nezimfuneko Zokusetshenziswa Okulinganiselwe.

22) Izikhalazo nokwesekwa kwamakhasimende

Sizama ukuxazulula izinkinga ngokushesha. Sicela usibhalele ku info@bus1.com ufake inombolo yokubhuka, usuku lwayo, nemininingwane yayo. Ngokuvamile siphendula zingakapheli izinsuku zokusebenza ezi-3, futhi sizama ukuxazulula inkinga zingakapheli izinsuku zokusebenza ezi-10.

23)Umthetho olawulayo nokuxazululwa kwezingxabano

Le migomo ilawulwa yimithetho ye-Dubai International Financial Centre. Noma iyiphi ingxabano engenakuxazululwa ngokuthula phakathi nezinsuku ezingama-20 izoxazululwa ngokuphelele ngaphansi kwemithetho ye-Dubai International Financial Centre. Indawo: i-Dubai International Financial Centre. Ulimi: isiNgisi.

24)Izichibiyelo kule migomo

Singase sibuyekeze le migomo ngezikhathi ezithile. Usuku lokuqala ukusebenza luvela ngenhla. Noma yiziphi izinguquko ezibalulekile zizocaciswa kusayithi. Ukuqhubeka nokusebenzisa ngemva kwezinguquko kuthathwa njengokuvumelana nemigomo.

25)Oxhumana naye

Bus1 Technology Motors L.L.C.
Ihhovisi A-67, Hor Al Anz, Dubai, United Arab Emirates
I-imeyili: info@bus1.com